FAQ

What is momme?

Momme is a measurement traditionally used to describe the weight and density of silk fabric. JIMOO pillowcases are 22 momme.

Are JIMOO pillowcases made with silk on both sides?

Yes. JIMOO pillowcases are made with Mulberry silk on both sides.

Do JIMOO pillowcases have a zipper?

Yes. A hidden zipper helps keep the pillowcase securely in place while maintaining a clean finish.

What sizes are available?

JIMOO pillowcases are offered in Standard, Queen and King sizes. Current availability may vary by color and Amazon listing.

Where can I buy JIMOO products?

JIMOO products are currently available through Amazon.

How are shipping and returns handled?

Purchases placed through Amazon follow the shipping and return options shown for that order.

How should I care for my silk pillowcase?

Follow the care label and visit our Silk Care page for practical washing, drying and storage guidance.

How can I contact JIMOO?

Please use our Contact page and we will be glad to help.